Medical Office Receptionist (Front Desk)

Job Summary:

Marram Health Center of Hebron is seeking a dedicated and detail-oriented Medical Office Receptionist to join our team. As a key member of our front desk staff, you will provide exceptional customer service, administrative support, and clinical assistance to our patients and healthcare providers. If you are passionate about delivering high-quality care and have excellent communication skills, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Provides clerical support for a federally qualified health center, including answering and redirecting telephone calls, maintaining medical staff/department schedules and calendars, and performing check-in and check-out of clients.

• Sorts, organizes, reviews, and scans documents following the standards and procedures of the organization and the system used by the department.

• Data entry of information using the appropriate format and agency guidelines.

• Coordinates and communicates information with internal and external customers, including flagging client appointments for HAP's, making appointment reminder calls to new clients, and performing deposit of office cash receipts.

• Contacts, schedules appointments, and processes paperwork for referrals, initiates ROI forms for info requested by medical staff from other providers, and scans documents and insurance cards.

• Coordinates client requests for ROI and form completion, monitors no-shows/cancellations and sends letters to clients as appropriate, requests/tracks needed health records, and receives, sorts, and forwards office mail.

• Communicates in-patient consultation requests to medical staff, maintains updated medical staff schedules and on-call calendar, and formulates reports for the department, associated committees, and reports as requested.

• Provides clerical support (copying, collating, form completion) for medical staff, copies agency-wide e-mail notices for medical staff, and maintains adequate supplies inventory (office, charting, etc.).

Education and Experience:

• High School diploma or G.E.D. required

• A certificate or degree from a vocational or technical school preferred

• Six months related work experience/training preferred

Benefits:

• 401K w/ 20% company matching

• 11 paid holidays

• Competitive wages

• Generous PTO

• Employee discounts (YMCA)

• Employee referral program

• HSA/FSA accounts

• Medical, dental, and vision insurance

• Tuition assistance up to $200/month

• Education loan assistance up to $5250/year

• Casual Fridays

• Company paid life insurance policy

• Company paid long term disability

• Optional insurances (short term disability)

• Employee recognition events

• Employee Assistance Program

• Free health screenings

How to Apply:

If you are passionate about delivering exceptional patient care and have a strong background in medical office administration, we encourage you to apply for this exciting opportunity. Please submit your application through our website. We look forward to hearing from you!