Business Office Manager

As Business Office Manager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. In this position, you may oversee Business Office Coordinator and Customer Service Representative. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. The employer has the right to revise this job description at any time, for any reason.

Duties & Responsibilities

• Assist in implementing the day-to-day functions of the accounting department.
• Post all cash on a daily basis
• Oversee Accounts Payable and Weekend Receptionist
• Receive and respond to inquiries concerning resident accounts
• Produce statements of resident account activity for responsible parties
• Process and verify payment of invoices on a timely basis
• Record payments received to appropriate case receipts journal, within 24 hours of deposit
• Post payments received to appropriate resident account
• Process and post daily charge slips to resident accounts
• Verify accuracy of daily deposit ticket with cash receipts journal
• Maintain a file of copies of all charge slips, debits, credits, etc. issued to each resident
• Monitor, collect and report accounts receivables/delinquent accounts receivable to appropriate financial/executive personnel
• Assist in balancing accounts receivable by running tapes, verifying computer printouts, etc.
• Prepare, verify for accuracy and mail statements on the 26th of each month, where applicable
• Ensure that resident admission contracts are signed and appropriately filed
• Conduct oneself with the highest degree of honesty and integrity in every interaction
• Demonstrate a passion for caring as evidenced by interaction with co-workers, residents, families, and visitors
• May be trained and assigned to perform the Customer Care Liaison duties as needed
• Have an understanding of Medicare, Medicaid, and Insurance processing
• Assist with Medicaid applications, submit 9401's
• Complete insurance appeals as necessary
• All other duties as assigned