Medical Receptionist

Medical Receptionist

Atlanta Dermatology & Aesthetics is seeking a friendly and organized Medical Receptionist to be the welcoming face of our practice. This vital role ensures smooth front desk operations, providing patients with exceptional service from their first point of contact. If you thrive in a fast-paced healthcare environment and enjoy helping others, this opportunity is for you.

Key Objectives

As a Medical Receptionist, you will manage patient appointments, maintain accurate records, and facilitate communication between patients and medical staff. Your role is essential in creating a positive experience that supports the overall efficiency and care quality at Atlanta Dermatology & Aesthetics.

Responsibilities

• Greet and check in patients promptly and professionally.

• Schedule and confirm patient appointments using electronic health record (EHR) systems.

• Answer phone calls, respond to inquiries, and direct calls to appropriate staff.

• Verify patient insurance information and assist with billing inquiries.

• Maintain accurate and confidential patient records in compliance with HIPAA regulations.

• Coordinate patient flow and communicate effectively with clinical and administrative teams.

• Process patient payments and handle daily cash reconciliation.

• Assist with administrative tasks such as filing, faxing, and managing office supplies.

• Support a clean, organized, and welcoming reception area.

Qualifications

• High school diploma or equivalent required; additional education in healthcare administration is a plus.

• Previous experience in a medical receptionist or front desk role preferred.

• Familiarity with electronic health record (EHR) systems and medical terminology.

• Strong organizational skills with the ability to multitask effectively.

• Excellent verbal and written communication skills.

• Professional, courteous, and empathetic demeanor.

• Ability to maintain patient confidentiality and adhere to HIPAA guidelines.

• Proficient in Microsoft Office Suite and basic computer skills.

Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Paid time off and holiday pay.

• Opportunities for professional growth and continuing education.

• Supportive team environment focused on patient care and employee well-being.

• Convenient location with accessible public transportation and parking.