Front Desk and Security

Front Desk Receptionist

ExcelCare At the Pines, a 151-bed Medicare and Medicaid-certified nursing home in Atlantic City, New Jersey, is seeking a dedicated and compassionate Front Desk Receptionist to join our team. As a key member of our front office staff, you will provide exceptional customer service, answer phone calls, greet visitors, and maintain a warm and welcoming atmosphere for our residents, families, and staff. If you share our commitment to delivering high-quality care and exceptional service, we encourage you to apply for this full-time opportunity.

Responsibilities:

• Provide exceptional customer service to residents, families, and staff, answering phone calls, responding to inquiries, and addressing concerns in a timely and professional manner

• Greet and assist visitors, ensuring a warm and welcoming environment for our facility

• Manage the front desk, including answering phones, taking messages, and directing calls to the appropriate staff members

• Maintain accurate records and files, including resident information, scheduling, and insurance claims

• Perform data entry and other administrative tasks as needed

• Collaborate with the nursing and administrative staff to ensure seamless communication and coordination

• Maintain confidentiality and adhere to HIPAA guidelines

Apply Now!

If you are a dedicated and compassionate individual who is committed to delivering high-quality care and exceptional service, we encourage you to apply for this full-time Front Desk Receptionist position with ExcelCare At the Pines.