Admissions Nurse

POSITION:  Admissions Nurse

REPORTS TO: Patient Care Coordinator  

FLSA STATUS:  Exempt

POSITION SUMMARY:  The Admission Nurse drives admissions by coordinating the various steps in the referral to admission process, overcoming admission barriers and ensuring that all eligible patients who choose hospice are admitted.

PRINCIPAL ACCOUNTABILITIES:

1.                  Identifies and responds appropriately to all requests for hospice information from families, referral sources and interested callers.

2.                  Able to articulate information regarding Miller Hospice services, the Medicare hospice benefit, and how Miller Hospice differentiates itself from other hospices.

3.                  Schedules admission visits and admissions (i.e., sign­ons and initial assessments).

4.                  Maintains excellent business relationships with major referral sources and strives to build relationships with other sources.

5.                  Under supervision of the Patient Care Coordinator allocates referrals and admissions to keeps track of admissions and provides weekly and monthly reports for the Hospice Liaison

6.                  Distributes facility protocol information to all team members.

7.                  Coordinates logistical support to durable medical equipment, purchased services for the admission of new patients.

8.                  In conjunction with Billing Office finance department, verifies each patient’s payor source.

9.                  Communicates regularly with referral sources.

10.              Maintains contract database and files.

11.              Acts as an integral part of the program site’s community outreach and participates in marketing activities as assigned.

12.              Follows up on referrals not admitted and live discharges for future admission.

13.              Adheres to Miller Hospice Standards of Conduct.

14.              Has a duty to report any potential misconduct or violation of Miller Hospice Standards of Conduct or federal or state laws and regulations.

Admissions Coordinator

16.              Has a responsibility to participate in staff training and education programs.

17.              Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

1.                  Six months experience as referral intake coordinator or comparable position in sales or customer service environment related to health care.

2.                  Experience with third party payors, Medicare and Medicaid highly desirable.

3.                  High school diploma; some college preferred.

4.                  Demonstrated computer skills including Microsoft Office, Internet and E­mail.

5.                  Medical field background preferred, including familiarity with medical terminology.

6.                  Excellent customer service skills.