External Case Manager (ECM)

Complete Care Management | Somerset County, NJ

Complete Care Management is seeking a motivated and relationship-driven External Case Manager (ECM) to support our skilled nursing facilities throughout Somerset County, NJ.

This role is ideal for a healthcare professional who enjoys building relationships, collaborating with hospital discharge planners, and helping patients transition smoothly into post-acute care.

Key Responsibilities for External Case Manager (ECM):

• Develop and maintain strong relationships with hospitals, discharge planners, social workers, and referral sources.

• Coordinate patient referrals and facilitate timely admissions to our skilled nursing facilities.

• Serve as a liaison between hospitals, patients, families, and facility admissions teams.

• Identify opportunities to strengthen referral partnerships and support census growth.

• Educate referral sources on facility services, clinical capabilities, and programs.

• Maintain a strong presence in the community and assigned hospital accounts.

Qualifications for External Case Manager (ECM):

• Experience in skilled nursing, long-term care, hospital case management, admissions, or healthcare business development preferred.

• Strong knowledge of post-acute care and hospital discharge processes.

• Excellent communication, relationship-building, and organizational skills.

• Ability to work independently in a fast-paced environment.

• Reliable transportation and willingness to travel throughout Somerset County.

Why Join Complete Care?

Complete Care Management is a growing healthcare organization operating nearly 100 skilled nursing facilities across multiple states. We are committed to delivering quality care, building strong healthcare partnerships, and supporting successful patient transitions.

Apply today to join our team and make a meaningful impact on patient care throughout Somerset County, NJ.

Now Hiring: External Case Manager (ECM)

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