Experienced Healthcare Case Manager – Intake & Operations (Remote)

We Are Hiring Top Talent – Experienced Professionals Only

Beyond Core Therapy is a growing US-based healthcare organization specializing in Applied Behavior Analysis (ABA) therapy.

We are seeking an exceptionally capable, experienced, and highly motivated Case Manager who can manage a wide range of responsibilities in a fast-paced healthcare environment.

This is not a routine administrative position.

We need someone who is resourceful, extremely organized, adaptable, and capable of handling whatever challenges arise throughout the day.

The right candidate will be comfortable switching between client intake, ongoing case management, scheduling, family communication, administrative coordination, and urgent operational priorities.

We value individuals who think independently, take initiative, solve problems, and consistently deliver results.

Key Responsibilities

• Manage new client intake, including communication, documentation, follow-ups, and coordination.

• Oversee ongoing client cases and ensure services run smoothly.

• Communicate with families, therapists, supervisors, and internal departments.

• Coordinate staffing, scheduling, and client service needs.

• Track outstanding documentation, authorizations, and case requirements.

• Identify and resolve operational issues before they escalate.

• Maintain accurate records and ensure timely follow-through.

• Support clinical and administrative teams with changing priorities.

• Handle urgent requests and unexpected challenges efficiently.

• Take on additional responsibilities as business needs evolve.

Qualifications & Experience

• Minimum 2–3 years of relevant professional experience in healthcare administration, case management, patient coordination, or operations.

• Excellent spoken and written English.

• Strong multitasking, prioritization, and organizational skills.

• Proven ability to work independently and manage competing deadlines.

• Exceptional attention to detail and follow-through.

• Strong problem-solving and decision-making abilities.

• Comfortable working in a demanding, fast-paced environment.

• Proficient with spreadsheets, CRM platforms, and digital systems.

• Reliable internet connection and a professional remote workspace.

Strong preference for candidates with previous US healthcare experience.

Experience in ABA therapy, behavioral health, medical administration, or insurance coordination is an advantage.

Who Will Succeed in This Role?

We are looking for someone who:

• Takes complete ownership of assigned responsibilities.

• Does not need constant reminders or supervision.

• Can manage multiple cases and priorities without becoming overwhelmed.

• Is proactive, resourceful, and solutions-oriented.

• Learns quickly and adapts to new responsibilities.

• Communicates professionally and confidently.

• Is dependable, accountable, and highly detail-oriented.

• Has the flexibility to assist wherever needed.

What We Offer

• $7.50–$9.00 USD per hour, based on qualifications and experience.

• Full-time, long-term remote position.

• Opportunity to work with a growing US healthcare organization.

• A dynamic role with meaningful responsibility.

• Opportunities for professional development and advancement.

How to Apply

We are looking for high-performing professionals with a demonstrated history of success, not candidates seeking an entry-level administrative role.

Please submit your CV detailing your relevant experience, responsibilities, and accomplishments.

Candidates with strong healthcare coordination experience, excellent communication skills, and the ability to independently manage complex responsibilities are encouraged to apply.