Business Office Manager (BOM)

The Resorts at Pooler is seeking a detail-oriented, experienced Business Office Manager (BOM) to oversee financial operations, collections, and administrative functions within our skilled nursing facility.

This is a great opportunity for someone passionate about healthcare and operations to lead with purpose and make a meaningful impact in a resident-centered environment.

Key Responsibilities

• Oversee all aspects of resident private pay billing, collections, and accounts receivable management

• Maintain resident financial files in compliance with regulatory and company standards

• Manage resident trust funds, petty cash, and monthly financial reporting

• Perform month-end close activities and prepare required reports

• Communicate effectively with residents and families regarding billing and payment processes

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in Accounting or Business preferred

• Healthcare or long-term care experience required

• Knowledge of Medicare, Medicaid, and private pay billing processes

• Proficient in Microsoft Office Suite and EMR/financial systems

• Strong communication, organization, and problem-solving skills

• Ability to manage multiple priorities, meet deadlines, and maintain confidentiality

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