Hospital & Community Marketing Liaison

Advocate of East Boston

Schedule: Monday–Friday, 8:00 AM–5:00 PM, with occasional evenings and weekends
Travel: Reliable transportation required for hospital and community visits

Position Overview

Advocate of East Boston is seeking an outgoing, motivated, and relationship-driven Hospital & Community Marketing Liaison to increase referrals, admissions, and facility census through strong hospital and community partnerships.

The ideal candidate will have excellent customer service and communication skills and understand the importance of building lasting relationships with physicians, hospital case managers, discharge planners, and community organizations.

Existing healthcare relationships are preferred but not required. We are willing to train the right candidate.

Key Responsibilities

• Maintain a consistent presence in referring hospitals and community organizations.

• Build and strengthen relationships with hospital case managers, physicians, social workers, and discharge planners.

• Develop new referral sources through physician offices, assisted living communities, and other healthcare organizations.

• Promote Advocate of East Boston's services and available beds.

• Work closely with the Central Intake Team to follow up on referrals and convert opportunities into admissions.

• Identify and communicate admission barriers promptly.

• Attend networking events, hospital meetings, and community outreach activities.

• Maintain consistent communication with referral partners and facility leadership.

• Support marketing strategies focused on census growth and maintaining high occupancy.

Qualifications

• Healthcare marketing, admissions, or business development experience preferred.

• Established hospital and community relationships are a plus.

• Excellent customer service, interpersonal, and communication skills.

• Outgoing, dependable, self-motivated, and comfortable developing new relationships.

• Ability to work independently and manage a daily outreach schedule.

• Reliable transportation for regular travel to hospitals and community referral sources.

• Flexibility to work occasional evenings and weekends.

Primary Goal

Build strong hospital and community relationships that generate consistent referrals, increase admissions, and position Advocate of East Boston as a preferred skilled nursing and rehabilitation provider.