Veterinary Client Services Representative

Veterinary Client Services Representative — Part-time

All About Animals Pet Clinic

Make a meaningful first impression. Build relationships that last.

PAY

Starting at $17/hour, with higher compensation based on experience, skills, and qualifications.

SCHEDULE

Part-time weekday shifts, anticipated to be 10:00 AM–3:00 PM, with some scheduling flexibility. Exact days and hours will be discussed during the hiring process.

As a part-time Client Services Representative, you play an important role in how families experience our practice. A warm welcome, a clear answer, and a thoughtful follow-up can turn an anxious visit into a reassuring one. We’re looking for someone who takes pride in those moments.

At All About Animals Pet Clinic, exceptional veterinary care begins with exceptional people. We are an independent, woman-owned practice where compassionate care, genuine hospitality, and strong relationships shape the way we work. We hire people who care about pets and people, invest in their growth, and welcome their ideas.

WHAT YOU’LL DO

- Welcome clients and pets with warmth, and create a thoughtful experience from the first phone call through checkout.

- Schedule appointments, coordinate patient care, and keep the day organized as priorities change.

- Answer calls, emails, and text messages with professionalism, accuracy, and empathy.

- Help clients understand our services, preventive care recommendations, and financing options, connecting medical questions with the clinical team.

- Maintain accurate records and process invoices and payments carefully.

- Work closely with our medical, boarding, and grooming teams so clients receive clear, consistent communication.

WHO WILL THRIVE HERE

You enjoy helping people as much as you enjoy being around pets. You listen carefully, stay calm when several people need you at once, and follow through on the details. You are comfortable learning technology, asking questions, and supporting your teammates.

QUALIFICATIONS

- High school diploma or equivalent

- At least one year of customer service experience

Helpful, but not required:

- Veterinary, medical, dental, or other healthcare experience

- Reception or hospitality experience

- Familiarity with ezyVet or other veterinary software and veterinary terminology

WHY JOIN ALL ABOUT ANIMALS PET CLINIC?

- An independent, woman-owned practice where your ideas and contributions matter.

- A team that values kindness, accountability, collaboration, and respect.

- Leadership committed to coaching, mentorship, and professional growth.

- Modern technology and close collaboration across veterinary, client services, boarding, and grooming teams.

- Meaningful relationships with clients, patients, and teammates in a part-time role.

BENEFITS & PERKS

We believe taking care of our team matters. Eligible team members enjoy:

- Employee discounts on services

- Continuing education opportunities

- Uniform allowance

- Bonus opportunities

READY TO JOIN US?

If you enjoy helping people feel comfortable and keeping a busy day moving smoothly, we’d love to meet you.

Apply through Indeed with your resume and cover letter.