Medical Records and Transportation Coordinator

Blountstown Center for Rehabilitation and Healing is a skilled nursing and rehabilitation center located in Blountstown, Florida. While we’re often referred to as a nursing home, to our residents and staff, we are so much more. Whether residents are here for short-term rehabilitation or long-term care, we focus on creating a supportive, respectful, and community-driven environment.

We are located at 16690 Chipola Road, Blountstown, FL 32424.

Are you ready to advance your career with an agency that cares?

We need YOU! Are you an organized, reliable, and detail-oriented professional looking to make a difference while working with a team that provides support and flexibility? Come work where your skills will be appreciated! Come work at Summit Company!

We are currently looking for a Medical Records and Transportation Coordinator to join our team.

Why Work For Us? Because We Offer Our Employees:

• Daily Pay – Work today, get paid today!

• Health Insurance

• Dental & Vision Insurance

• Paid Time Off & Holiday Pay

• 401(k) Retirement Plan

• Flexible Scheduling

• Direct Deposit

• Opportunities for Overtime

• Doctegrity – 24/7 telemedicine access for employees and families

• Wonderschool – Support for child care and early education options

• Panda Perks & Benefits – Financial wellness tools, employee discounts, and more

• A Supportive Team Environment – where everyone is treated with respect, dignity, and compassion

The Medical Records and Transportation Coordinator is responsible for maintaining accurate, complete, and confidential resident medical records while coordinating transportation to and from off-site medical appointments. This position includes managing electronic and physical health records, processing Release of Information (ROI) requests in compliance with HIPAA regulations, verifying medical documentation, and scheduling transportation for medical, dental, and therapy appointments. The coordinator communicates with drivers, families, and external healthcare providers to ensure appointments and transportation arrangements run smoothly. The position may also require driving the facility van occasionally. To be successful, the coordinator should demonstrate excellent organizational, communication, scheduling, and recordkeeping skills, with strong attention to detail and a commitment to resident safety and confidentiality.

Medical Records Duties and Responsibilities:

• Maintain, organize, update, and store electronic and physical resident medical records according to facility policies and procedures.

• Process Release of Information (ROI) requests and medical records requests in compliance with HIPAA guidelines.

• Verify medical records for accuracy, completeness, and appropriate documentation.

• File, retrieve, scan, and archive clinical documents as required by facility policies and procedures.

• Ensure the confidentiality and security of resident medical information.

Transportation Coordinator Duties and Responsibilities:

• Coordinate and schedule daily resident transportation to off-site medical, dental, and therapy appointments.

• Communicate with drivers, family members, and external healthcare providers to confirm appointment details, pickup times, and drop-off arrangements.

• Understand and process applicable insurance protocols, prior authorizations, and billing requirements related to resident transportation.

• Maintain accurate transportation schedules and address last-minute appointment changes, cancellations, and transportation delays efficiently.

• Drive the facility van to appointments as needed.

• Maintain accurate records of scheduled appointments and transportation arrangements.

• Communicate transportation or scheduling concerns to the appropriate facility personnel.

• Perform other related duties as assigned to support facility operations.

Medical Records and Transportation Coordinator Education and Experience:

• High school diploma or equivalent preferred.

• Previous experience in medical records, healthcare administration, scheduling, transportation coordination, or a similar role preferred.

• Knowledge of HIPAA regulations and medical record confidentiality requirements.

• Understanding of medical terminology and healthcare documentation processes preferred.

• Strong organizational, communication, and interpersonal skills.

• Ability to manage multiple tasks, maintain accurate records, and coordinate schedules effectively.

• Basic computer skills, including electronic recordkeeping and Microsoft Office applications.

• Valid driver's license and ability to safely operate the facility van as required.

• Ability to maintain confidentiality and demonstrate professionalism when interacting with residents, families, staff, and external healthcare providers.