Regional Director of Health & Wellness – Senior Living Clinical Operations (travel required)

Charter Senior Living | Charter Support Team

Regional Coverage: Illinois (Chicagoland), Indiana, Ohio, Michigan & Potentially Wisconsin

Salary: $120,000–$130,000 Annually + 20% Annual Bonus Opportunity

Full-Time | Monday–Friday | Approximately 50–75% Regional Travel

Active Multistate RN or LPN License Required | Ability to Obtain Illinois Nursing Licensure Required

Lead Clinical Excellence Across the Midwest!

Are you an experienced senior living clinical leader who is passionate about quality care, regulatory excellence, and developing high-performing teams?

Do you have a strong background in assisted living and memory care, along with experience providing clinical oversight to multiple communities?

Are you ready to take your clinical leadership experience to the regional level?

Charter Senior Living is seeking an experienced Regional Director of Health & Wellness to support our senior living communities throughout the Midwest!

We're looking for a collaborative, knowledgeable, and results-driven clinical leader who can strengthen regulatory compliance, mentor Health & Wellness Directors, and drive consistent quality standards across multiple communities.

Whether you're an established Regional Clinical Director or an experienced Health & Wellness Director / Director of Nursing who has already supported multiple communities, we want to hear from you!

Your Regional Coverage

This position is expected to support communities throughout:

• Illinois: Primarily the Chicagoland area

• Indiana

• Ohio

• Michigan

• Wisconsin: Potential additional coverage based on regional needs

Travel expectation: Approximately 50–75%, depending on community and regional needs.

This position requires regular travel to provide on-site clinical leadership, regulatory guidance, coaching, and operational support.

Why This Opportunity Stands Out

Regional Leadership • Multi-State Clinical Oversight • Leadership Development • Quality Excellence

As Regional Director of Health & Wellness, you'll have the opportunity to:

• Make a meaningful impact on resident care across multiple senior living communities.

• Support clinical operations throughout an established Midwest territory.

• Coach, mentor, and develop community Health & Wellness Directors.

• Strengthen regulatory compliance and survey readiness.

• Partner with Regional Directors of Operations and Executive Directors.

• Identify opportunities for clinical quality improvement.

• Support communities through clinical challenges and regulatory concerns.

• Help establish consistent clinical practices and accountability.

• Advance your career into a broader regional leadership role.

If you're a strong clinical leader who enjoys mentoring others, solving complex challenges, and improving quality across multiple communities, this could be your next career opportunity.

The Three Things We're Looking For

1. Passion for Quality & Clinical Excellence

You are committed to maintaining high standards of resident care, safety, and regulatory compliance.

You can identify opportunities for improvement, develop corrective action plans, and support sustainable clinical outcomes.

You understand the importance of strong documentation, clinical processes, and accountability.

2. Strong Assisted Living, Memory Care & Regulatory Experience

You bring a solid understanding of assisted living and memory care operations, including:

• Resident assessments and service planning

• Medication management oversight

• Clinical documentation and compliance

• State regulatory requirements

• Survey readiness and corrective action plans

• Quality assurance and clinical risk management

• Resident safety and incident follow-up

You are comfortable navigating different regulatory requirements across multiple states and ensuring communities understand and meet applicable expectations.

3. Multi-Community Leadership & Development

You understand how to influence clinical performance across multiple communities.

You can coach and mentor Health & Wellness Directors, identify opportunities for improvement, and help community leaders implement consistent clinical standards.

You are organized, proactive, and comfortable balancing the needs of several communities.

Previous regional leadership experience is preferred, but experienced HWDs/DONs with demonstrated multi-community clinical oversight experience are encouraged to apply.

Key Responsibilities

Regional Clinical Leadership

• Provide clinical leadership and oversight to assigned senior living communities.

• Support assisted living and memory care clinical operations.

• Conduct regular community visits to evaluate clinical practices and performance.

• Partner with regional operations and community leadership teams.

• Identify clinical risks and opportunities for improvement.

• Support implementation of consistent clinical standards.

• Provide guidance on resident care processes and clinical decision-making within applicable licensure and regulatory requirements.

• Help communities maintain strong resident care outcomes.

Regulatory Compliance & Quality Assurance

• Support compliance with applicable state assisted living and memory care regulations.

• Conduct clinical audits, documentation reviews, and regulatory readiness assessments.

• Assist communities during regulatory inspections and follow-up activities.

• Support development and implementation of corrective action plans.

• Evaluate resident assessments, care plans, and medication management practices.

• Identify regulatory trends and potential compliance risks.

• Provide education and guidance on state-specific regulatory expectations.

• Monitor progress toward sustained compliance.

Clinical Leadership Development

• Coach, mentor, and support Health & Wellness Directors and community clinical teams.

• Assist with clinical leadership onboarding and development.

• Help establish clear performance expectations and accountability.

• Support community leaders in resolving clinical and operational challenges.

• Identify training opportunities and promote consistent clinical practices.

• Encourage collaboration and knowledge sharing across communities.

• Support professional growth and leadership development.

Clinical Quality & Risk Management

• Evaluate clinical quality indicators and performance trends.

• Identify recurring clinical risks and recommend improvement strategies.

• Support incident reviews and appropriate follow-up.

• Assist communities in implementing sustainable quality improvement initiatives.

• Monitor completion of clinical action plans.

• Promote resident safety and person-centered care.

• Strengthen consistency in clinical documentation and processes.

Regional Collaboration

• Partner with Regional Directors of Operations, Executive Directors, and Charter Support Team leadership.

• Communicate clinical trends, risks, and improvement opportunities.

• Participate in regional leadership meetings and clinical initiatives.

• Support implementation of company clinical policies and procedures.

• Provide guidance during clinical or regulatory challenges.

• Help drive consistent clinical quality across the region.

Qualifications

Required

• Active multistate RN or LPN nursing license.

• Ability to obtain and maintain Illinois nursing licensure.

• Previous assisted living and/or memory care clinical oversight experience.

• Senior living clinical leadership experience.

• Demonstrated experience providing clinical oversight or support to multiple senior living communities.

• Strong knowledge of assisted living and memory care regulatory requirements.

• Experience with regulatory compliance, survey readiness, and clinical quality improvement.

• Strong leadership, coaching, and communication skills.

• Ability to evaluate clinical processes and implement improvement plans.

• Excellent organization, problem-solving, and time-management skills.

• Ability to work collaboratively with regional and community leadership.

• Willingness and ability to travel approximately 50–75% throughout Illinois, Indiana, Ohio, Michigan, and potentially Wisconsin.

• Ability to meet applicable nursing licensure requirements for clinical duties performed in assigned states.

Preferred

• Previous Regional Director of Health & Wellness, Regional Clinical Director, or Regional Director of Nursing experience.

• Previous HWD/DON experience with multi-community oversight responsibilities.

• Experience supporting communities in multiple states.

• Strong regulatory background in Illinois, Indiana, Ohio, Michigan, or Wisconsin.

• Experience conducting clinical audits and regulatory readiness assessments.

• Experience implementing corrective action plans and quality improvement initiatives.

• Experience mentoring and developing community clinical leaders.

A previous regional job title is not required. Candidates who have served as a Health & Wellness Director or Director of Nursing with meaningful multi-community clinical oversight experience are encouraged to apply.

Candidates must have assisted living or memory care clinical oversight experience. Skilled nursing experience alone, without assisted living or memory care oversight, does not meet the requirements for this position.

Who Will Thrive in This Role?

We're looking for someone who:

• Is passionate about quality care and clinical excellence.

• Understands assisted living and memory care operations.

• Has a strong regulatory background.

• Can support and influence clinical performance across multiple communities.

• Enjoys coaching and developing clinical leaders.

• Is proactive in identifying risks and implementing solutions.

• Can balance regulatory requirements with day-to-day operational needs.

• Is organized, adaptable, and comfortable traveling regularly.

• Communicates effectively and follows through on commitments.

• Leads with accountability, professionalism, and collaboration.

• Is ready to make a meaningful impact across a regional portfolio.

Compensation & Schedule

Annual Base Salary: $120,000–$130,000

Annual Bonus Opportunity: 20% of Base Salary

Full-Time Regional Leadership Position

• Primary schedule: Monday–Friday

• Approximately 50–75% regional travel

• Assigned territory includes IL (Chicagoland), IN, OH, MI, and potentially WI

• Travel schedule based on regional and community needs

Why Join Charter Senior Living?

At Charter Senior Living, our mission is To Enhance the Human Spirit.

We believe exceptional senior living is built on strong leadership, quality care, and meaningful relationships.

As part of our Charter Support Team, you'll have the opportunity to influence clinical excellence across multiple communities while supporting and developing the leaders who care for our residents every day.

Benefits & Perks

• Competitive salary of $120,000–$130,000

• 20% annual bonus opportunity

• Medical, dental, and vision insurance options

• Paid time off and holiday benefits

• Professional development and career growth opportunities

• Collaborative regional and corporate leadership

• Opportunity to support clinical quality across multiple communities

• Mission-driven work focused on enhancing the human spirit

Our Core Values

• Serve with Heart

• Serve with Purpose

• Serve with Courage

• Have Fun While Serving

Ready to Make a Regional Impact?

If you're an experienced senior living clinical leader with strong regulatory knowledge, multi-community oversight experience, and a passion for developing clinical teams, we'd love to hear from you!

Join Charter Senior Living and help us strengthen clinical excellence, support our Midwest communities, and enhance the lives of the residents we serve.

Apply today to become our next Regional Director of Health & Wellness!