Administrative Assistant

We are seeking an organized, detail-oriented professional to support daily administrative operations at Elm Manor while overseeing Medical Records for Elm Manor, Wedgewood Rehab, and The Brook at High Falls.

Key Responsibilities

Administrative Support

• Assist the Administrator with daily operations, projects, and administrative tasks.

• Maintain administrative binders, survey documentation, and required records.

• Coordinate and supervise front desk/reception staff and provide phone coverage as needed.

• Schedule resident appointments and coordinate transportation, prioritizing Elm Manor and Wedgewood Rehab.

• Coordinate resident preparation for appointments, procedures, and surgeries.

• Maintain appointment calendars and coordinate in-house dental, optometry, and podiatry services.

• Track Medicare certifications and recertifications.

• Oversee Medical Records for the Rochester based facilities.

Qualifications & Expectations

• Strong organizational, communication, and time-management skills.

• Ability to manage multiple responsibilities across three facilities.

• Proficiency with computers and electronic medical records systems; PointClickCare experience preferred.

• Ability to maintain confidentiality and comply with HIPAA requirements.

• Flexibility to assist with additional duties as needed.

This position requires a high level of professionalism, attention to detail, and the ability to manage competing priorities in a fast-paced healthcare environment.