Transportation Aide

Position Summary

The Transportation Aide is responsible for safely transporting residents to and from medical appointments, therapy sessions, recreational activities, and other approved destinations. This position assists residents with entering and exiting vehicles, provides physical and emotional support during transportation, and ensures residents are treated with dignity, respect, and compassion. The Transportation Aide works collaboratively with nursing staff, facility personnel, residents, and families to ensure safe, timely, and comfortable transportation.

Essential Duties and Responsibilities

• Transport residents to and from medical appointments, specialist visits, therapy appointments, and other authorized destinations.

• Assist residents with boarding and exiting vehicles safely, including those who use wheelchairs, walkers, or other mobility aids.

• Operate facility vehicles in a safe and responsible manner, following all applicable traffic laws and facility policies.

• Secure wheelchairs, mobility devices, seat belts, and other safety equipment properly before transportation.

• Verify transportation schedules, appointment times, resident identities, and required paperwork before departure.

• Communicate with nursing staff regarding residents' transportation needs, mobility limitations, special precautions, and appointment instructions.

• Maintain accurate transportation logs, mileage records, trip documentation, and other required records.

• Inspect vehicles before and after trips and report maintenance concerns, damage, or safety issues promptly.

• Keep facility vehicles clean, organized, and adequately supplied with necessary safety equipment.

• Provide courteous, patient, and compassionate assistance to residents throughout the transportation process.

• Protect residents' privacy and confidential information in accordance with facility policies and applicable privacy laws.

• Report accidents, incidents, resident changes in condition, delays, and safety concerns to the appropriate supervisor immediately.

• Assist with other resident-related duties as assigned, within the scope of the position and applicable training.

Must be willing to get a State Tested Nursing Assistant (STNA) License.

Qualifications and Requirements

• High school diploma or equivalent required.

• Valid driver's license appropriate for the vehicle being operated.

• Acceptable driving record in accordance with facility policy and insurance requirements.

• Ability to communicate effectively with residents, families, and healthcare personnel.

• Ability to demonstrate patience, professionalism, dependability, and compassion.

• Ability to follow written and verbal instructions and maintain accurate records.

• Experience working with older adults or individuals with physical disabilities preferred.

• CPR, First Aid, or other relevant certifications may be required by facility policy or applicable regulations.

• Completion of required facility orientation, resident safety training, and transportation training.

Physical Requirements

• Ability to assist residents with mobility and transfers within the limits of training and facility policy.

• Ability to stand, walk, bend, and assist with mobility equipment as needed.

• Ability to lift or move equipment and supplies in accordance with facility safety procedures.

• Ability to operate a vehicle for extended periods as required by the transportation schedule.

• Ability to respond appropriately to resident safety concerns and transportation emergencies.