Medical Clerk

We are in need of Medical Clerks in the Norristown area of Philadelphia

Monday Through Friday 7:30am-5pm

Key Responsibilities

1. Administrative Duties

• Maintain and organize patient files, medical records, and documents.

• Enter and update patient information in electronic health record (EHR) systems.

• Schedule, confirm, and reschedule patient appointments.

• Answer telephone calls, respond to inquiries, and direct calls to the appropriate department.

• Receive, sort, and distribute incoming mail, reports, and medical documents.

• Prepare correspondence, forms, reports, and other office paperwork.

• Perform filing, scanning, photocopying, and data-entry tasks.

2. Patient Services

• Greet patients and assist with registration and check-in.

• Verify patient demographic information and insurance details.

• Provide general information about office procedures and appointments.

• Direct patients to the appropriate department or healthcare provider.

• Maintain a professional and courteous approach when communicating with patients and visitors.

3. Medical Records and Documentation

• Ensure patient records are complete, accurate, and properly organized.

• Handle requests for medical records according to facility policies.

• Maintain confidentiality and comply with HIPAA privacy requirements.

• Track laboratory reports, referrals, and other medical documentation.

• Assist healthcare staff with retrieving records and preparing patient charts.

4. Billing and Insurance Support

• Verify insurance information and update patient records.

• Assist with billing paperwork, payment processing, and insurance forms.

• Route claims, referrals, and authorization documents to the appropriate staff.

• Follow up on missing paperwork and incomplete patient information.

Qualifications and Requirements

• High school diploma or GED.

• Previous clerical, administrative, or healthcare office experience preferred.

• Basic knowledge of medical terminology is an advantage.

• Familiarity with Microsoft Office and electronic medical record systems.

• Strong typing, data-entry, and organizational skills.

• Excellent verbal and written communication skills.

• Ability to handle confidential information responsibly.

• Attention to detail and the ability to multitask in a busy environment.