Clinical Liaison Home Care

Clinical Liaison Home Care

Job Summary:

Firefly Home Care is seeking a Clinical Liaison Home Care who is passionate about helping families while building meaningful relationships throughout the healthcare community. As a valued member of our team, you will combine healthcare, business development, consultative sales, community outreach, and client experience to make a positive impact on lives.

About the Role:

As a Clinical Liaison Home Care, you will:

• Build and maintain relationships with physicians, hospitals, rehabilitation providers, senior living communities, hospice organizations, care managers, and other referral partners
• Respond to new family inquiries and help families understand their care options
• Conduct in-home consultations and recommend appropriate services
• Follow up with prospective clients and help convert qualified inquiries into new clients
• Build relationships with current clients and families to identify changing care needs
• Develop referral partnerships and increase Firefly's presence throughout the community
• Attend networking events and provide educational presentations
• Connect families with Firefly Home Health, First Call Care Management, and trusted community resources
• Track referrals, consultations, conversions, client growth, and other key results
• Work with Firefly leadership to identify opportunities to improve services and the client experience

What We're Looking For:

The right person is:

• A natural relationship builder
• Confident speaking with healthcare professionals and community leaders
• Comfortable with consultative sales
• Organized and consistent with follow-up
• Self-directed and accountable
• Comfortable asking for the business
• Passionate about helping older adults and their families

Preferred Qualifications:

• 1+ year of outside sales experience
• Proven success meeting or exceeding sales goals
• Healthcare sales or business-development experience preferred
• Home care, home health, senior living, care management, or aging-services experience preferred
• Active healthcare license or related professional credential strongly preferred

Why Firefly:

Firefly Home Care is committed to simplifying aging in place and helping families navigate the challenges that come with aging. This role gives you the opportunity to build a strong professional network, help families make important care decisions, and play a direct role in growing a mission-driven home care organization. If you are a strong communicator, relationship builder, and self-starter who wants to make a difference, apply today!