Director of Housekeeping

Director of Housekeeping
Excellent Benefits • Supportive Management • Immediate Opening

The W Assisted Living Communities is seeking an experienced, hands-on Director of Housekeeping to lead our Housekeeping, Porter, and Laundry teams. This is a working director role for someone who takes pride in maintaining a clean, safe, and welcoming environment for our residents and staff.

JOB RESPONSIBILITIES:

Staff Supervision & Leadership

• Supervise Housekeepers, Porters, and Laundry Aides, including coaching, mentoring, training, and disciplinary action as needed

• Conduct regular inspections of housekeeping, porter, and laundry work to ensure quality standards are consistently met and exceeded

• Ensure carts are maintained properly and kept at the door being serviced at all times, with all carts returned to the basement by 4:00 PM daily

• Coordinate the selection, ordering, and inventory control of housekeeping, laundry, and porter supplies

Cleanliness & Facility Standards

• Ensure all areas of the facility, including resident rooms, common areas, bathrooms, and administrative offices, are cleaned to the highest standards

• Oversee deep-cleaning and sanitation routines, particularly in high-risk areas, to meet infection control standards

• Ensure floors, fixtures, and furniture are maintained in clean, hazard-free, and orderly condition daily

• Monitor that bed linens are changed on their assigned day

Safety, Maintenance & Reporting

• Identify and report broken furniture, fixtures, plumbing issues, and malfunctioning smoke detectors to maintenance immediately

• Ensure proper, safe handling of cleaning supplies and chemicals in compliance with OSHA standards

• Monitor and enforce infection control practices in alignment with NYS DOH regulations and facility policy

Resident Safety & Incident Reporting

• Ensure housekeepers check all resident rooms daily and immediately report any concerns, including missing or unresponsive residents

• Document and communicate incidents involving residents found smoking, in coordination with the resident's Case Manager

• Report any unsecured medication found in a resident's room

QUALIFICATIONS:

• High School Diploma or equivalent

• Two years of prior experience in building maintenance and repair

• Two to three years of supervisory experience in housekeeping or a related field, preferably within healthcare or assisted living

• Strong knowledge of cleaning methods, chemicals, safety procedures, OSHA regulations, and infection control protocols

• Excellent leadership, communication, and organizational skills

• Ability to lift and move heavy objects and work across various environments

• Compassionate, empathetic attitude toward residents while maintaining professionalism

WORKING CONDITIONS:

• Frequent heavy lifting up to fifty (50) pounds

• Exposure to wet conditions, extreme temperatures, and cleaning chemicals (PPE provided)

• Standing for extended periods, up to 100% of shift

• Full-time position with flexibility to work evenings, weekends, and holidays as needed

WHY WORK AT THE W GROUP?

The W Group is proud to be the largest provider of senior living and adult care in New York State.
The W Group is an amazing, values-based company culture ripe with collaboration, encouragement and camaraderie.
We offer a track to growth based on what you put into the role and your passion for learning in the company.
In your role you'll have the ability to innovate and make an impact with your ideas in real-time.