Cash Poster

We are seeking individuals who are dependable, detail-oriented, and committed to supporting accurate financial operations within a fast-paced healthcare environment. Successful team members demonstrate strong work ethic, integrity, accuracy, and accountability in everything they do.

We are currently seeking a Remote Cash Poster to join our Accounts Receivable team.

Job Responsibilities and Duties:

• Accurately and promptly post all resident and payer-related payments, including checks, EFTs, ACH payments, credit card transactions, and electronic remittances, to the appropriate accounts.

• Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to ensure payments, adjustments, co-pays, deductibles, and contractual allowances are posted correctly.

• Apply payments from Medicare, Medicaid, managed care, commercial insurance, private pay, and other payer sources.

• Research and resolve unapplied cash, unidentified payments, incorrect postings, and payment discrepancies.

• Reconcile daily cash posting batches to bank deposits, remittance reports, and payment documentation.

• Identify overpayments, underpayments, denials, and discrepancies and communicate issues to the appropriate billing or collections team member for follow-up.

• Ensure all cash posting activity is completed accurately and within established departmental timelines.

• Assist with month-end closing processes by ensuring payments and adjustments are posted prior to reporting deadlines.

• Maintain organized electronic and/or physical documentation supporting all payment activity.

• Scan, upload, and retain A/R documentation in accordance with company policies and record retention requirements.

• Collaborate with facility business office staff, billing specialists, collectors, and other revenue cycle team members to resolve account discrepancies.

• Provide documentation and posting support during internal and external audits.

• Maintain accurate, complete, and confidential resident financial information.

• Cross-train in additional Accounts Receivable and revenue cycle functions as needed.

• Participate in departmental meetings, training sessions, and compliance education.

• Maintain compliance with HIPAA, company confidentiality policies, and all applicable healthcare regulations.

Requirements:

• Previous experience in cash posting, healthcare accounts receivable, medical billing, or revenue cycle operations required.

• Skilled nursing facility, long-term care, senior living, or other healthcare billing experience strongly preferred.

• Experience posting payments from Medicare, Medicaid, managed care, commercial insurance, and private-pay sources preferred.

• Experience reviewing EOBs, ERAs, and electronic payment remittances.

• Experience with PointClickCare (PCC) or a similar healthcare billing platform preferred.

• Proficiency in Microsoft Excel and working knowledge of Microsoft Outlook and Word.

• Strong reconciliation skills with the ability to identify and research payment discrepancies.

• Exceptional attention to detail and commitment to accurate data entry.

• Ability to process a high volume of transactions while maintaining accuracy and meeting deadlines.

• Strong organizational, analytical, and problem-solving abilities.

• Ability to prioritize responsibilities and work independently while contributing to overall departmental goals.

• Strong written and verbal communication skills.

• Professional and collaborative approach when working with facility and corporate team members.

• Demonstrated commitment to confidentiality, HIPAA compliance, and protection of resident financial information.

• Ability to use a computer and telephone for extended periods throughout the workday.

• Adequate visual and auditory acuity for written and verbal communication.

Benefits:

• Health Insurance

• Dental Insurance

• Disability Insurance

• Vision Insurance

• Employee Assistance Program

• 401(k)

• Life Insurance

• Paid Time Off

Additional Benefits:

• Telemedicine: $0 co-pay for telemedicine appointments, providing convenient access to medical consultations from the comfort of your home.

• Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more—designed to support your personal and family well-being.

• Mayo Clinic Programs: Access exclusive resources for workouts, lifestyle, mental health, and diet through the Mayo Clinic.

These additional benefits are available to you without reducing your take-home pay!

We only accept resumes and applications submitted directly through our Applicant Tracking System for posted positions. We do not accept unsolicited resumes from third-party agencies, recruiters, or staffing firms. Company employees and hiring managers are not authorized to enter into agreements or otherwise bind the company with respect to recruiting services. Any resumes submitted without a signed written agreement by the Executive Vice President of Recruitment will be considered unsolicited, and no fees will be owed.