Scheduling Specialist- East Cobb

Angel Companions is seeking a Scheduling Specialist to join our dedicated team in East Cobb. This position plays a key role in the daily operations of our home healthcare agency by ensuring caregivers are efficiently scheduled and clients receive exceptional care. 

Responsibilities 

• Oversee the scheduling process to ensure caregivers are matched with clients based on their skills and client needs 

 • Collaborate with the client and their families to schedule replacement caregivers as needed 

 • Work closely with the Director of Case Management to ensure continuity of care during emergencies and manage caregiver assignments 

 • Play a crucial role in quality improvement initiatives to enhance service delivery 

 • Maintain open communication with clients and their families to address any scheduling concerns or changes 

 • Collaborate with the clinical team to ensure care plans are aligned with client requirements 

 • Assist in resolving complaints, incidents, and problems as needed, providing guidance to caregivers when necessary 

 • Oversee the maintenance of accurate logs for new, resumed, discharged, and denied cases, ensuring compliance within the department 

 • Run various daily and weekly reports to check for any discrepancies or errors, and ensure the necessary corrections are made 

• Monitor adherence to company policies and procedures 

Requirements 

• Strong customer service, problem-solving, and multitasking skills. 

• Proven experience in scheduling and managing complex calendars with multiple variables. 

• Administrative expertise with the ability to handle competing priorities. 

• Proficiency in Microsoft Office Suite. 

Compensation 

• Starting Salary: $45,000 annually 

• Benefits: Comprehensive benefits package 

Please email resumes only to [email protected]