Hybrid Full-Time CNA / MA

Happy Vitals PC
Full Time | Hybrid as Necessary | US Nationwide
Compensation: Competitive, based on experience

About the Role

Happy Vitals is seeking a Hybrid CNA/MA to support our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs on a full-time basis.

This position is ideal for healthcare professionals looking for a stable full-time opportunity to contribute to patient care within a structured and supportive environment. You'll play a critical role in reviewing patient health data, ensuring documentation compliance, and supporting our clinical team in delivering high-quality, technology-enabled care.

This position works under the supervision of a Registered Nurse and within clearly defined clinical protocols.

What You'll Be Responsible For

Patient Monitoring & Data Review

• Review daily Remote Patient Monitoring (RPM) data through designated platforms.

• Identify abnormal readings based on established clinical protocols.

• Escalate findings to the supervising RN following established workflows.

Documentation & Compliance

• Accurately document patient interactions, outreach attempts, and monitoring data within the EHR.

• Ensure documentation meets RPM and CCM program requirements.

• Maintain strict adherence to HIPAA and patient confidentiality standards.

Patient Outreach & Care Coordination

• Conduct scheduled wellness check-ins and follow-up calls.

• Provide appointment reminders and basic care coordination support.

• Document all patient communication accurately and compliantly.

Operational Excellence

• Follow standardized workflows and escalation pathways.

• Meet established quality and productivity expectations.

• Participate in quality improvement initiatives.

• Support team operations as needed.

Who Will Thrive in This Role

• Someone looking for a mostly remote full-time position, with on-site work required approximately 2–4 times per month, depending on the state.

• A detail-oriented professional who values accuracy and documentation.

• A strong communicator who enjoys interacting with patients and collaborating with clinical staff.

• Comfortable working independently in a hybrid environment.

• Reliable, accountable, and responsive.

• Passionate about delivering high-quality patient care.

Qualifications

• Active Certified Nursing Assistant (CNA) or Certified/Registered Medical Assistant (CMA/RMA) certification required.

• Minimum 1–2 years of healthcare experience (RPM, CCM, primary care, home health, or similar preferred).

• Experience using Electronic Health Record (EHR) systems.

• Strong written and verbal communication skills.

• Excellent organizational skills and attention to detail.

• Bilingual is a plus.

Position Details

• Full-time position

• Hybrid schedule with approximately 4–6 on-site days per month, depending on the state.

• Structured clinical environment under RN supervision.

• Opportunity to grow with an expanding healthcare organization.

Why Happy Vitals?

At Happy Vitals, you'll join a mission-driven team focused on improving patient outcomes through innovative Remote Patient Monitoring and Chronic Care Management programs. We value accountability, collaboration, and operational excellence.