Case Manager

LaSante Health Center is seeking a compassionate and organized Case Manager to help patients address social, financial, and healthcare-related needs. The Case Manager will connect patients with community resources, public benefits, and support services while coordinating with the clinical care team.

Responsibilities:

• Assess patients’ needs and develop individualized service plans.

• Connect patients with food, housing, transportation, benefits, homecare, legal, and other community resources.

• Assist patients with applications, referrals, and required documentation.

• Follow up with patients and community organizations to ensure services are accessed.

• Coordinate care with therapists, medical providers, and other team members.

• Document all patient interactions, referrals, outreach, and follow-up activities accurately and promptly.

• Track patient needs, referrals, deadlines, and progress.

Qualifications:

• Experience in case management, social services, healthcare, or a related field preferred.

• Familiarity with New York City community resources and public-benefit programs preferred.

• Strong communication, organization, documentation, and follow-up skills.

• Ability to work compassionately with vulnerable individuals and families.

• High school diploma or equivalent required

• Bilingual skills are a plus