Concierge

Compensation: $18.00–$21.00 per hour

Thursday-Sunday

LOVE YOUR WORK. JOIN OUR TEAM.

A community, not a facility. Highgate Senior Living takes a holistic, person-first approach and encourages independence. We treat residents and team members like family. This is your opportunity to support our mission and positively impact the lives of seniors and their families.

About the role

Be the welcoming first impression for residents, families, and visitors.

Handle the front desk, phones, and guest experience—creating a warm, helpful environment.

What you’ll do

• Field requests and support resident/family needs

• Manage first‑impression areas and phone system

• Maintain basic records and administrative systems

• Assist with events and community communications

• Create informal opportunities for resident socialization

Skills & attributes

• Top‑notch customer service and hospitality mindset

• Kind, professional communication; phone etiquette

• MS Office basics; comfort multi‑tasking

• Awareness of environment and details

• Team player with follow‑through

Relatable experience

• Front desk, hospitality, or customer‑facing roles

• Volunteer experiences focused on helping others

Qualifications

• At least 18 years of age

• 1+ year in high‑level customer service

• Current negative TB test; able to pass background check

Why join Highgate

We offer more than a job—we offer a mission.

• 401(k) with matching

• Employee referral bonuses

• Competitive pay: (see above)

• Full benefits package

• Growth pathways and internal promotions

• Positive, inclusive, values-driven culture

Join a workplace that values heart, purpose, and community. Apply today — we’d love to meet you.