Operations Manager

Miami, Florida Operations Manager - JEMS Academy- A Therapeutic and Educational Program for Orthodox Jewish Children with Special Needs

The Operations Manager will work closely with the educational administration and staff in ensuring that all operational aspects of running JEMS will be handled in a professional and timely manner to facilitate the smooth running and expansion of the program.

The responsibilities of the Operations Director include, but are not limited to, the following:

• PARENTS / TUITION

  • Oversee coordination of the admissions, registration, and tuition of the student body, including interfacing with Family Empowerment Scholarship (FES-UA) to ensure state scholarships are collected. Assist parents where possible in improving matrix scores by helping them with applications and connecting them with resources and follow up

  • Work with the administration and tuition committee to help manage the scholarship process and collections

• HR/STAFFING

  • Facilitate hiring for various positions by helping create and post job descriptions, and vet resumes

  • Handle HR, including onboarding employees, paperwork, ensuring they are trained appropriately, and any HR escalations

  • Manage oversight of payroll, including tracking days off and hours for hourly employees

  • Ensure compliance with all federal, state, and local requirements, for teachers, business and safety, and handle all regulatory reporting and documentation

• FINANCIALS

  • Ensure reconciliation of fundraising platform statements

  • Ensure all pledges are followed up and paid

  • Handle all AR and AP, ensuring books are accurate and up to date, and expenditures are in complete alignment with the annual budget

  • Ensure lean running of outlays for supplies and vendor management, and reduce expenditures where possible

• MARKETING

  • Coordinate marketing efforts including website changes, ad, brochure and video creation and production, photography, and picture/video posting to community groups, social media, and newsletters

  • Assist with strategic community outreach to increase awareness and enrollment

• GRANTS/DONATIONS

  • Assist with the fundraising process, including coordinating any campaigns, events or meetings related to fundraising.

  • Research and help facilitate grant applications

  • Help manage donor database and communication, including setting up sequences and automatic payments

• Other duties as designated by JEMS leadership

Delivery of Service: 

• Collaborate appropriately with JEMS personnel, parents, and community agencies regarding student needs and concerns.

• Ensure a balance between SOPs for operational excellence and efficiency, and truly happy, content staff who feel cared for and supported. 

• Utilize JEMS and outside resources, identifying relevant resources and providing support and information to students and families

• Demonstrate flexibility and responsiveness, incorporating student, parent, and administrative input 

• Demonstrate consistent positive and timely communication about changes, operational challenges, and reporting on any issues, while ensuring a highly positive environment.

• Promote positive resolution of any HR related concern, ensuring a healthy, respectful environment for all staff

• Ensure timely completion of all teacher and administrative requests and tasks, or immediate communication if there will be delays.  

• Ensure staff follow the line of command. The Principal/Head of School is the first line for handling all student and staff-related issues, and is also solely responsible for all issues that are educational, curricular, program-related, or hashkafic. 

• Ensure timely and consistent project and task management in a task management system which is TBD.

• Create agenda and attend weekly meetings to review the state of operational and financial affairs of JEMS, celebrate wins, as well as address any current issues or concerns.

Required Knowledge and Skills:

• At least 3 years of office and managerial experience

• Ability to think critically and creatively

• Strong project management and organizational skills

• Excellent written and oral communication skills, and interpersonal skills

• Strong technical skills

• Motivated self-starter with the ability to work both independently and collaboratively with others

Please send resume, along with a sparklingly compelling, but mercifully short cover letter to  [email protected]