Complete Care CareersComplete Care CareersMilwaukee, WI
Complete Care Management is growing—and we’re looking for a Regional Director of Social Services to lead and elevate psychosocial care across our Midwest portfolio. This role will oversee 16 skilled nursing facilities (13 in Wisconsin and 3 in the Chicago area), partnering closely with facility leadership to drive outcomes, compliance, and patient-centered care.
This is an opportunity for a hands-on leader who understands the pace and expectations of post-acute care and can support, mentor, and hold teams accountable across multiple sites.
Provide regional oversight of Social Services departments across all assigned facilities
Support, coach, and develop facility Social Services Directors and teams
Ensure compliance with federal, state, and company regulations
Partner with Administrators and DONs to improve discharge planning, length of stay, and patient satisfaction
Monitor and improve psychosocial outcomes and care planning processes
Assist with survey readiness, audits, and plans of correction
Step in to provide on-site support during vacancies or high-need situations
Standardize best practices and drive consistency across the region
Bachelor’s or Master’s Degree in Social Work (MSW preferred)
Active LCSW or equivalent licensure strongly preferred
Multi-site or regional experience in long-term care / post-acute required
Strong knowledge of skilled nursing regulations and survey process
Proven ability to lead, mentor, and influence teams
Willingness to travel regularly throughout Wisconsin and Illinois
Opportunity to lead across a large and growing regional footprint
Strong operational and clinical support structure
High-impact role with direct influence on patient outcomes and facility performance
Competitive salary based on experience
If you're a strategic, hands-on Social Services leader ready to make an impact across multiple facilities, we want to connect with you.
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Location: Milwaukee, WI, USA
Healthcare