Scheduler

HomeCare Scheduler (Full-Time)

Work Location: Fredericksburg, VA (M-F 9AM-5:30-PM)

Job Summary:
As a HomeCare Scheduler with SYNERGY HomeCare, you will have the opportunity to make a meaningful difference in the lives of our clients by providing exceptional care and support. We are seeking a highly organized and detail-oriented individual to join our team in Fredericksburg, VA. If you are passionate about delivering personalized care and have a strong commitment to client satisfaction, we encourage you to apply for this exciting full-time opportunity.

About the Role:
As a HomeCare Scheduler/Office Assistant, you will be responsible for scheduling and coordinating caregiver assignments for clients. You will communicate with clients and caregivers regarding schedule changes, confirmations, and updates, while maintaining accurate and up-to-date records of caregiver availability and client appointments. You will also resolve scheduling conflicts, track and report on scheduling metrics, and support the onboarding of new caregivers.

Key Responsibilities:

• Schedule and coordinate caregiver assignments for clients

• Communicate with clients and caregivers regarding schedule changes, confirmations, and updates

• Maintain accurate and up-to-date records of caregiver availability and client appointments

• Resolve scheduling conflicts and ensure coverage for all client needs

• Collaborate with the care management team to optimize scheduling and service delivery

• Track and report on scheduling metrics, including missed visits and staffing gaps

• Support onboarding of new caregivers by scheduling training and orientation sessions

Qualifications:

• Previous 1 year experience in scheduling, healthcare administration, or homecare coordination

• Preferably with experience using AxisCare

• High school diploma or equivalent; associate degree preferred

• Excellent organizational, multitasking, and time-management skills

• Strong written and verbal communication skills

• Proficiency with scheduling software, Microsoft Office Suite, or other related tools

• Ability to work flexible hours, including occasional evenings or weekends as needed

• Knowledge of homecare industry standards and HIPAA compliance preferred

What We Offer:

• Bi-Weekly Pay through direct depositr

• Performance-based raises twice a yea

• Flexible schedules and ability for on-call caregivers to choose their work hours

• 401(k) & insurance benefits for eligible full-time employees

• Time-and-a-half pay for overtime and holidays

• Employee recognition programs

Hiring Process:

• Submit your application

• Initial virtual interview

• Final in-person interview at Fredericksburg Office

• Job offer

• Complete your pre-employment requirements

• Day 1 with us!

Join Our Outstanding Team:
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!