Team Leader

Description

• Home Care Team Leader oversees services provided to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship, respite and etc., 

• Home Care Team Leader ensures that employees deliver services in a caring and respectful manner, in accordance with relevant Agency policies and industry standards. 

Responsibilities/Activities

• Ensure Agency policies and procedures and industry standards and regulations are followed.

• Assist with the coordination, evaluation and planning of home care services.

• Assist the Manager with administrative activities and optimal use of resources.

• Develop, implement and evaluate strategic plans, goals and objectives.

• Coordinate staffing activities and scheduling activities.

• Supervise work activities of designated employees.

• Develop and instruct employees in the use of practices, procedures and equipment.

• Provide leadership to employees.

• Conduct in-home assessments.

• Liaise with community resources and other agencies.

Required Knowledge

• Knowledge of standards of practice and scope of practice, in accordance with state regulations

• Comprehensive knowledge of other health care disciplines and their role in client and family care.

• Knowledge of personal care and home management skills.

• Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction.

• Knowledge of the English language.

• Knowledge of the information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.

• Knowledge of clerical procedures