Rehabilitation Technician

We are seeking a dependable, organized, and detail-oriented Rehabilitative Technician to support our Rehabilitation Department with administrative duties, insurance prior authorizations, patient documentation, and rehabilitation operations. This position works closely with rehabilitation therapists and department leadership to help ensure timely therapy services and continuity of patient care.

RESPONSIBILITIES:

• Provide administrative and operational support to the Rehabilitation Department.

• Complete, submit, and track prior authorizations for physical, occupational, and speech therapy services.

• Verify insurance eligibility, benefits, coverage requirements, and authorized therapy visits.

• Communicate with insurance companies, managed care organizations, physicians, and healthcare providers regarding authorizations and required documentation.

• Monitor authorization expiration dates, approved visits, and pending requests to help prevent interruptions in patient care.

• Maintain accurate patient records, authorization logs, tracking spreadsheets, and departmental reports.

• Assist therapists with patient treatment activities and related tasks under appropriate supervision.

• Support restorative programs and assist with the proper use of wheelchairs, walkers, canes, lifts, and other rehabilitation equipment.

• Communicate with patients, families, facility staff, and healthcare providers professionally.

• Maintain patient confidentiality and comply with HIPAA requirements and facility policies.

• Perform other duties as assigned.

QUALIFICATIONS:

• Strong organizational, communication, and time-management skills.

• Attention to detail and the ability to manage multiple priorities.

• Basic computer skills, including data entry and maintaining records.

• Ability to communicate professionally with insurance representatives and healthcare providers.

• Previous healthcare, rehabilitation, insurance authorization, or administrative experience preferred.

• Certified Nursing Assistant (CNA) certification preferred.

• Ability to work effectively with residents, rehabilitation staff, and interdisciplinary teams.

PHYSICAL REQUIREMENTS:

• Ability to move throughout the facility during the workday.

• Ability to assist with resident mobility and rehabilitation-related activities within the scope of the position.

• Ability to push, pull, move, or carry up to 50 pounds, with or without reasonable accommodation.

• Ability to work effectively with elderly, ill, or disabled residents and respond appropriately in a healthcare environment.

JOIN OUR TEAM!

If you are organized, compassionate, and interested in supporting rehabilitation services and patient care, we encourage you to apply today!