Unit Secretary

Location: Wyoming Valley Behavioral Health
Department: Direct Care
Reports To: Director of Nursing

Position Summary:
The Unit Secretary plays a vital role in the daily operations of Wyoming Valley Behavioral Hospital, providing essential administrative support to clinical staff and ensuring effective communication within the unit. This position involves managing patient records, coordinating schedules, and facilitating the smooth flow of information to enhance patient care.

The hours are Monday - Friday 9a - 5:30pm with rotating weekends.

Key Responsibilities:

• Administrative Support:

  • Perform a variety of clerical duties, including answering phones, managing correspondence, and greeting patients and visitors.

  • Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with healthcare regulations.

• Scheduling and Coordination:

  • Assist in scheduling patient appointments, meetings, and interdisciplinary team conferences.

  • Coordinate with nursing staff and other departments to ensure efficient patient flow and communication.

• Data Entry and Management:

  • Input and update patient information in electronic health records (EHR) and other systems.

  • Prepare and maintain reports, charts, and other documentation as required.

• Communication:

  • Serve as a point of contact for staff, patients, and families, addressing inquiries and relaying information promptly.

  • Communicate effectively with healthcare providers to ensure continuity of care and timely interventions.

• Support Patient Care:

  • Assist nursing staff with patient-related tasks as needed, including preparing for admissions and discharges.

  • Monitor and manage inventory of office and medical supplies for the unit.

Qualifications:

• High school diploma or equivalent; additional education in healthcare or administration is a plus.

• Previous experience as a secretary or in a healthcare setting preferred.

• Strong organizational skills and attention to detail.

• Excellent communication and interpersonal abilities.

• Proficient in Microsoft Office Suite and EHR systems.

Work Environment:
The Unit Secretary will work in a fast-paced, supportive environment focused on providing quality behavioral health services. This role is crucial for maintaining the operational efficiency of the unit and supporting the clinical team in delivering exceptional patient care.

Application Process:
Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and relevant experience.