Memory Care & Programming Specialist – Regional Support

Charter Senior Living | Multi-Site Support Team
Salary: $85,000/year
Extensive Multi-State Travel | Full-Time

Ready to Take Your Memory Care Leadership Beyond One Community?

Charter Senior Living is seeking an experienced Memory Care & Programming Specialist to support Memory Care programs and teams across multiple Charter Senior Living communities.

This is an exciting next step for a seasoned Memory Care Director or regional-level senior living leader who is ready to take their experience beyond one building and make an impact across multiple communities.

This is not a traditional single-site position.

You'll travel extensively, step into communities with different needs and challenges, quickly assess what's working and what needs attention, and provide hands-on leadership, coaching, programming support, and operational guidance.

We're looking for someone who can walk into a new community, build credibility quickly, identify opportunities, and get to work.

The Leader We're Looking For

Regional-Level Support Experience • Memory Care Expertise • Programming Leadership

Memory Care Expertise

You have a strong understanding of dementia, person-centered care, resident engagement, behaviors and communication, family dynamics, and what an exceptional Memory Care environment should look and feel like.

Programming Expertise

You understand that meaningful programming goes far beyond filling an activity calendar.

You know how to develop programming around residents' abilities, interests, histories, preferences, strengths, and sense of purpose, and you can coach community teams to do the same.

Experience with Montessori-inspired approaches to dementia care and programming is highly valued for this position.

Regional-Level Leadership

You don't need someone standing beside you telling you what to do next.

You're comfortable entering a new community, observing, asking the right questions, identifying gaps, prioritizing needs, creating an action plan, and helping the team execute it.

You can adapt your leadership style to different communities and teams while maintaining Charter's standards and expectations.

What You'll Do

As our Memory Care & Programming Specialist, you'll provide hands-on field support to communities across the Charter Senior Living portfolio.

Depending on the needs of the community, you may be called upon to:

• Assess the overall performance and resident experience of a Memory Care program

• Support implementation and execution of Charter's Flourish Memory Care Program

• Evaluate resident programming, engagement, daily structure, and overall program consistency

• Identify opportunities to strengthen Memory Care operations and resident experience

• Provide hands-on coaching and development to Memory Care Directors and community associates

• Train teams on dementia-care practices, resident engagement, and programming expectations

• Support implementation of Montessori-inspired dementia-care and programming approaches

• Partner with Executive Directors, Memory Care leaders, Life Enrichment teams, and other department leaders

• Assist communities experiencing leadership transitions, vacancies, or program challenges

• Help stabilize programs and establish sustainable processes and expectations

• Support onboarding and development of new Memory Care and Programming leaders

• Evaluate whether programming is meaningful, purposeful, resident-centered, and appropriate for residents' abilities

• Identify training and performance gaps and help leaders develop practical solutions

• Support family engagement and resident-satisfaction initiatives

• Assist with program consistency, documentation, compliance, and quality-improvement efforts

• Support survey readiness and adherence to applicable standards

• Help communities strengthen their Memory Care reputation and overall program quality

• Communicate observations, priorities, and recommendations clearly to community and regional leadership

• Follow through to ensure improvement plans translate into sustainable results

Champion Our Flourish Memory Care Program

You'll play an important role in helping communities bring Charter's Flourish Memory Care philosophy to life.

That means helping teams move beyond task-based dementia care and create an environment centered on:

Purpose • Choice • Independence • Connection • Engagement • Dignity

You'll help community leaders understand not only what great Memory Care programming looks like, but also how to consistently deliver it.

This Role Requires Extensive Travel

This is a true field-based, multi-community support position.

Travel is a significant component of the job and may include multi-state assignments and extended periods away from home, depending on community needs.

At times, assignments may require being on the road for several weeks at a time.

Because of the nature of the position, the successful candidate must:

• Be genuinely comfortable with extensive travel

• Be adaptable when schedules or community priorities change

• Work effectively and independently while traveling

• Quickly acclimate to new communities, teams, and leadership styles

• Remain organized while managing multiple community priorities

• Be comfortable moving between assessment, coaching, training, programming, and hands-on support

If extensive travel energizes you and you enjoy variety, problem-solving, and making an impact in different environments, this role offers an opportunity that a traditional single-site position cannot.

What You Bring

Must-Haves

• Senior living experience required

• Significant professional experience in Memory Care and dementia care

• Programming/Life Enrichment experience

• Previous experience providing regional, multi-site, or comparable high-level community support

• Strong knowledge of dementia programming and person-centered care

• Understanding of Montessori or Montessori-inspired dementia-care principles

• Demonstrated ability to assess a program and identify opportunities for improvement

• Experience coaching, training, and developing senior living teams

• Strong leadership and interpersonal skills

• Excellent organization, prioritization, and follow-through

• Ability to work independently with limited day-to-day supervision

• Ability to build credibility quickly with new teams and leaders

• Flexibility and adaptability in rapidly changing environments

• Willingness and ability to travel extensively, including extended periods away from home

Strongly Preferred Background

We're especially interested in candidates who have served as a:

• Memory Care Director

• Regional Memory Care Leader

• Memory Care/Programming Specialist

• Life Enrichment or Programming Director with substantial dementia experience

• Multi-site senior living support leader

You'll Be Successful Here If You...

• Can enter an unfamiliar community and quickly determine what needs attention first

• Are confident enough to make recommendations but collaborative enough to earn buy-in

• Don't wait to be told what to do

• Can work independently while keeping leadership appropriately informed

• Know the difference between a program that looks good on paper and one that residents are actually benefiting from

• Can coach a struggling leader without simply taking over their job

• Understand that sustainable improvement requires developing the community team

• Can pivot when priorities change

• Are comfortable moving between strategic assessment and hands-on execution

• Enjoy solving problems and seeing measurable improvement

• Want to influence Memory Care beyond a single community

Why This Opportunity?

If you've successfully led Memory Care at the community level and are asking yourself “What's next?”, this could be it.

Instead of impacting one Memory Care neighborhood, you'll have the opportunity to influence multiple communities, leaders, associates, residents, and families.

You'll gain exposure to different markets, operational challenges, leadership teams, and community environments while continuing to expand your expertise.

For the right leader, this is an opportunity to move from running a great Memory Care program to helping build great Memory Care programs across Charter.

Compensation

Salary: $85,000/year

Extensive multi-state travel is required.

Why Charter Senior Living?

Our mission is To Enhance the Human Spirit, and that philosophy is central to how we approach Memory Care.

Our Core Values

Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving

We've Got You Covered

• Pay-on-Demand with ZayZoon

• Free medical insurance plan option

• Medical, Dental & Vision Insurance

• Paid Training

• Paid Time Off & Holiday Pay

• Career growth and leadership development opportunities

• Supportive community, regional, and company leadership

• Opportunity to make an impact across multiple Charter communities

Ready for Your Next Challenge?

If you're a seasoned Memory Care leader who is self-directed, adaptable, knowledgeable in dementia care and programming, and excited by the opportunity to travel and make an impact across multiple communities, we want to meet you.

Apply today to help us strengthen Memory Care and Programming across Charter Senior Living.

#HPINDEED