Receptionist

General Responsibilities:

 

Provide receptionist and clerical services for the facility. Under the direction of the Business Office Manager implements policies and procedures to ensure optimal functioning.

 

Specific Duties:

 

• Develops and maintains office forms and procedures, and assists with administrative tasks.

 

• Answers central telephone system and directs calls accordingly.

 

• Welcomes family members, visitors, employees, vendors and residents and answers questions, responds to inquiries and refers when necessary to the appropriate person or department.

 

• Prepares outgoing mail. Receives and sorts daily mail, deliveries and couriers.

 

• Maintains security by being alert to residents in the lobby area.

 

• Participate in monthly educational in-services required for all staff members.

 

• Distributes and maintains resident funds, vending machine refunds, employee meal tickets.

 

• Give out employment applications.

 

• Places orders for departmental forms.

 

• Prepares resident wrist bands.

 

• Other duties as requested.